All items are processed and shipped within 3-7 business days from the date the order was placed. You will receive an email with your order information. If you do not receive an order confirmation email within 3 business days, please check your spam mail or contact us at alodiastore832@gmail.com.
Carrier Shipping:
The shipping charge and transit time will be calculated at checkout.
Flat Rate Shipping:
| Rate Name
|
Transit Time |
Shipping Charge |
| DHL Shipping |
1-5 Business Days |
€49.99 EUR |
| Economy Shipping |
10-14 Business Days |
€1.90 EUR |
| Express Shipping |
7-8 Business Days |
€7.90 EUR |
| FEDEX Shipping |
3-7 Business Days |
€19.89 EUR |
| Standard Shipping |
15-45 Business Days |
Free |
Pro-tip: double-check your shipping address to avoid delays during delivery!
Lost or Damaged Items
In the unlikely event that your order is lost or arrives damaged, please contact our customer support team at customer - alodiastore832@gmail.com. within 48 hours of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.
Change of Address
If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee address changes once an order has been shipped.
Returns and Refunds
For information regarding returns and refunds, please refer to our Returns and Refunds Policy.